{"id":202,"date":"2026-05-16T14:24:47","date_gmt":"2026-05-16T14:24:47","guid":{"rendered":"https:\/\/peptivora.com\/?page_id=202"},"modified":"2026-07-21T12:22:24","modified_gmt":"2026-07-21T12:22:24","slug":"shipment-returns","status":"publish","type":"page","link":"https:\/\/peptivora.com\/nl\/shipment-returns\/","title":{"rendered":"Shipment & Returns"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ background_color=”#050607″ custom_padding=”0px||0px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.0″ background_color=”#050607″ width=”100%” max_width=”100%” custom_padding=”10px|7%|10px|7%|true|true” border_width_bottom=”1px” border_color_bottom=”#1e231f” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_font=”Arial||||||||” text_text_color=”#eaffdf” text_font_size=”12px” text_letter_spacing=”1px” text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]

EU Shipping: 1\u20133 Business Days   |   Discreet Packaging   |   Lab Tested   |   Research Use Only<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ background_color=”#050607″ background_color_gradient_direction=”110deg” custom_padding=”72px|0px|72px|0px|true|false” border_width_bottom=”1px” border_color_bottom=”#242824″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.27.0″ width=”86%” max_width=”1280px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”3_5″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_font=”Arial||||||||” text_text_color=”#d6ddd8″ text_font_size=”18px” text_line_height=”1.6em” header_font=”Arial|900|||||||” header_text_color=”#ffffff” header_font_size=”56px” header_line_height=”1.02em” custom_margin=”0px||18px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]

Shipping & Returns<\/span><\/h1>

Clear shipping, packaging and returns information for Peptivora customers. All products are supplied strictly for research use only.<\/p>[\/et_pb_text][et_pb_button button_url=”\/shop” button_text=”Shop Products \u2192” _builder_version=”4.27.0″ custom_button=”on” button_text_color=”#061006″ button_bg_color=”#6cff1f” button_border_width=”0px” button_border_radius=”4px” button_font=”Arial|800|||||||” custom_margin=”24px|12px|0px|0px|false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][\/et_pb_button][et_pb_button button_url=”\/contact” button_text=”Contact Support \u2192” _builder_version=”4.27.6″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”rgba(0,0,0,0)” button_border_color=”#6cff1f” button_border_radius=”4px” button_font=”Arial|800|||||||” custom_margin=”24px|0px|0px|0px|false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.6″ text_font=”Arial|900|||||||” text_text_color=”#6cff1f” text_font_size=”15px” text_letter_spacing=”1px” background_color=”rgba(255,255,255,0.03)” text_orientation=”center” custom_padding=”90px|30px|90px|30px|true|true” hover_enabled=”0″ border_radii=”on|18px|18px|18px|18px” border_width_all=”1px” border_color_all=”#6cff1f” border_style_all=”dashed” global_colors_info=”{}” theme_builder_area=”post_content” title_text=”Peptivora shipment image” background_image=”http:\/\/peptivora.com\/wp-content\/uploads\/2026\/06\/Peptivora-shipment-image.png” background_size=”contain” sticky_enabled=”0″][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ background_color=”#101214″ custom_padding=”0px||0px||true|false” border_width_bottom=”1px” border_color_bottom=”#242824″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.0″ width=”86%” max_width=”1280px” custom_padding=”28px|0px|28px|0px|true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.6″ text_text_color=”#b7c0bd” text_line_height=”1.5em” header_3_font=”Arial|900|||||||” header_3_text_color=”#ffffff” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” text_orientation=”center” sticky_enabled=”0″]

EU Shipping<\/h3>

Most EU orders are prepared and shipped quickly. Estimated delivery: 1\u20133 business days after dispatch, depending on destination and carrier performance.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.6″ text_text_color=”#b7c0bd” text_line_height=”1.5em” header_3_font=”Arial|900|||||||” header_3_text_color=”#ffffff” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” text_orientation=”center” sticky_enabled=”0″]

Discreet Packaging<\/h3>

Orders are packed securely and discreetly. External packaging does not display peptide names or unnecessary product details.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.6″ text_text_color=”#b7c0bd” text_line_height=”1.5em” header_3_font=”Arial|900|||||||” header_3_text_color=”#ffffff” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” text_orientation=”center” sticky_enabled=”0″]

No Returns After Dispatch<\/h3>

For safety, product-integrity and storage-condition reasons, returns cannot be accepted once an order has been dispatched.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ background_color=”#080909″ custom_padding=”56px|0px|56px|0px|true|false” border_width_bottom=”1px” border_color_bottom=”#242824″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.0″ width=”86%” max_width=”1280px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#b7c0bd” header_2_font=”Arial|900|||||||” header_2_text_color=”#ffffff” header_2_font_size=”28px” text_orientation=”center” custom_margin=”0px||28px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]

Shipping Information<\/h2>

Below you will find the standard shipping process used for Peptivora orders.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.0″ width=”86%” max_width=”1280px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#b7c0bd” text_line_height=”1.6em” header_3_font=”Arial|900|||||||” header_3_text_color=”#ffffff” background_color=”#121416″ custom_padding=”24px|24px|24px|24px|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#333a34″ global_colors_info=”{}” theme_builder_area=”post_content”]

01.<\/span> Order Confirmation<\/h3>

After your order is placed, you will receive an order confirmation by email.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#b7c0bd” text_line_height=”1.6em” header_3_font=”Arial|900|||||||” header_3_text_color=”#ffffff” background_color=”#121416″ custom_padding=”24px|24px|24px|24px|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#333a34″ global_colors_info=”{}” theme_builder_area=”post_content”]

02.<\/span> Packing<\/h3>

Your order is packed securely and discreetly to protect the contents during transit.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#b7c0bd” text_line_height=”1.6em” header_3_font=”Arial|900|||||||” header_3_text_color=”#ffffff” background_color=”#121416″ custom_padding=”24px|24px|24px|24px|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#333a34″ global_colors_info=”{}” theme_builder_area=”post_content”]

03.<\/span> Dispatch<\/h3>

Once dispatched, tracking information will be shared where available.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.6″ text_text_color=”#b7c0bd” text_line_height=”1.6em” header_3_font=”Arial|900|||||||” header_3_text_color=”#ffffff” background_color=”#121416″ custom_padding=”24px|24px|24px|24px|true|true” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#333a34″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

04.<\/span> Delivery<\/h3>

Estimated EU delivery is usually 1\u20133 business days after dispatch. Delays can occur due to carrier volume, customs checks or local delivery conditions.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ background_color=”#050607″ custom_padding=”56px|0px|56px|0px|true|false” border_width_bottom=”1px” border_color_bottom=”#242824″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ width=”86%” max_width=”1280px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#b7c0bd” text_line_height=”1.75em” header_2_font=”Arial|900|||||||” header_2_text_color=”#ffffff” background_color=”#121416″ custom_padding=”32px|32px|32px|32px|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#333a34″ global_colors_info=”{}” theme_builder_area=”post_content”]

Returns Policy<\/h2>

Due to the nature of research-use products, Peptivora cannot accept returns once an order has been dispatched.<\/p>

This policy is in place for safety, product-integrity and storage-condition reasons. Once products have left our controlled fulfilment process, we cannot verify how they have been stored, handled or transported.<\/p>

This does not affect any mandatory statutory rights or valid claims for fulfilment errors.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#b7c0bd” text_line_height=”1.75em” header_2_font=”Arial|900|||||||” header_2_text_color=”#ffffff” background_color=”#121416″ custom_padding=”32px|32px|32px|32px|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#333a34″ global_colors_info=”{}” theme_builder_area=”post_content”]

When To Contact Us<\/h2>

Please contact us within 24 hours of delivery if:<\/p>

  • you received the wrong item;<\/li>
  • an item is missing from your order;<\/li>
  • the package arrived visibly damaged;<\/li>
  • tracking shows delivered, but you did not receive the package.<\/li><\/ul>

    Include your order number, photos of the packaging and a clear description of the issue.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ background_color=”#080909″ custom_padding=”56px|0px|56px|0px|true|false” border_width_bottom=”1px” border_color_bottom=”#242824″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.0″ width=”86%” max_width=”960px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#b7c0bd” text_line_height=”1.75em” header_2_font=”Arial|900|||||||” header_2_text_color=”#ffffff” background_color=”#0f1410″ text_orientation=”center” custom_padding=”34px|34px|34px|34px|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#6cff1f” global_colors_info=”{}” theme_builder_area=”post_content”]

    Research Use Only<\/span><\/h2>

    Peptivora products are sold strictly for laboratory research purposes only. Products are not intended for human consumption, animal use, medical use, diagnosis, treatment or prevention of disease.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

    EU Shipping: 1\u20133 Business Days   |   Discreet Packaging   |   Lab Tested   |   Research Use OnlyShipping & ReturnsClear shipping, packaging and returns information for Peptivora customers. All products are supplied strictly for research use only.EU ShippingMost EU orders are prepared and shipped quickly. Estimated delivery: 1\u20133 business days after dispatch, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-202","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/pages\/202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/comments?post=202"}],"version-history":[{"count":4,"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/pages\/202\/revisions"}],"predecessor-version":[{"id":784,"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/pages\/202\/revisions\/784"}],"wp:attachment":[{"href":"https:\/\/peptivora.com\/nl\/wp-json\/wp\/v2\/media?parent=202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}